Download Citrix Launcher For Mac

Posted : admin | On 13-05-2021

Applicable Products

Receiver for Mac

Symptoms or Error

Citrix Workspace App Launcher is not able to launch applications automatically with Safari browser version 12. Citrix Workspace App launcher is not able to trigger the application launch on the Safari 12 browser. This issue is happening after the upgrade of Safari 12.

Solution

Citrix Online Launcher is a program developed by Citrix Systems. The most used version is 1.0.168, with over 98% of all installations currently using this version. It adds a background controller service that is set to automatically run. Download turbotax 2019 for mac. Delaying the start of this service is possible through the service manager.

Feb 07, 2019. Jan 24, 2019. Mac 10.14.3 download. Jan 22, 2019.

Perform the following steps to resolve the issue:
1. Clean Uninstall the Citrix Workspace App using the Uninstall option inside the downloaded .dmg file.
2. Reboot the client machine.
3. Install the Citrix Workspace App for Mac

Problem Cause

Upgrade from previous version of Receiver for Mac to Citrix Workspace App for Mac seems incompatible with Safari 12, when NPAPI support is removed from Safari 12

Additional Resources

https://www.citrix.com/blogs/2018/08/03/npapi-support-is-being-removed-from-safari-12/

Disclaimer

This software application is provided to you as is with no representations, warranties or conditions of any kind. You may use and distribute it at your own risk. CITRIX DISCLAIMS ALL WARRANTIES WHATSOEVER, EXPRESS, IMPLIED, WRITTEN, ORAL OR STATUTORY, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NONINFRINGEMENT. Without limiting the generality of the foregoing, you acknowledge and agree that: (a) the software application may exhibit errors, design flaws or other problems, possibly resulting in loss of data or damage to property; (b) it may not be possible to make the software application fully functional; and (c) Citrix may, without notice or liability to you, cease to make available the current version and/or any future versions of the software application. In no event should the software application be used to support ultra-hazardous activities, including but not limited to life support or blasting activities. NEITHER CITRIX NOR ITS AFFILIATES OR AGENTS WILL BE LIABLE, UNDER BREACH OF CONTRACT OR ANY OTHER THEORY OF LIABILITY, FOR ANY DAMAGES WHATSOEVER ARISING FROM USE OF THE SOFTWARE APPLICATION, INCLUDING WITHOUT LIMITATION DIRECT, SPECIAL, INCIDENTAL, PUNITIVE, CONSEQUENTIAL OR OTHER DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. You agree to indemnify and defend Citrix against any and all claims arising from your use, modification or distribution of the software application.

Applicable Products

Receiver for Mac

Objective

This article provides an overview of logging features available with Receiver for Mac, and explains how to use them in the Receiver.

Receiver for Mac has the logging interface in the Advanced tab of the Receiver Preferences. The Preferences menu can be accessed from the Desktop Viewer Window or the Apple application bar along the top. There are five types of logging available in Receiver for Mac: Installer Logging, Session Logging, Store Logging, Always-on Logging, and Receiver Updates Logging. Installer logging, Always-on and Receiver Updates logging are enabled by default. Conversely, Session Logging and Store Logging are disabled by default.

Installer Logging captures debug messages from the Receiver during the installation.

Session Logging includes all the diagnostic logging from the ICA session. Therefore, it only applies to the Citrix Viewer when the session is up. Use this logging for any problem within the ICA session, perhaps unexpected behavior in an ICA session.
Store Logging includes logging of AuthManager and StoreComms. As expected, the AuthManager handles the authentication between the user and the Receiver Store or Site. The StoreComms manages the information about the Store configurations and connection settings.

Receiver for Mac 12.2 introduced the Always-on Logging feature, which helps collect important one-time event. This feature is enabled by default and turns on basic level of logging regardless of the logging configuration.
Log files generated by Always-on Logging are stored in ~/Library/Logs/Citrix Receiver. Always-on Logging keeps 2 log files for the ReceiverHelper/Citrix Receiver/Citrix Receiver Launcher/NPAPI plugin component, and 10 files for Citrix Viewer.Log files for the Citrix Receiver Launcher and NPAPI plugin component contain logs related to session launch from a web browser. The NPAPI plugin is used while launching using Safari web browser and Citrix Receiver Launcher for launch using Chrome and Firefox. Citrix Receiver Updates logging is enabled by default with Citrix Receiver for Mac Version 12.6 and later. This is helpful when troubleshooting Receiver auto-update related issues.

Download Citrix Launcher For Mac Windows 10

Instructions

Select

Connection Diagnostics or Full in the Session Logging.
There are two settings within Session Logging- Connection Diagnostics and Full Logging. Connection Diagnostics logging is specific to identifying errors while connecting so all logging will be enabled up until the point when the session is deemed successful. Full Logging will log everything including the Connection Diagnostics and Session Logging.
Note: Full Logging can impact performance and must only be used while troubleshooting an issue because of the amount of data. It must not be left on during normal use. The user enabling this logging will get a warning that must be acknowledged to continue.
Once enabled, the Receiver will store up to 10 Session Logs after which they are deleted starting with the oldest to maintain 10 logs. Select Normal or Verbose

Citrix Viewer For Mac

in the Store Logging.

The two levels of the Store Logging are Normal and Verbose. With Verbose, the AuthManager will provide more detailed debugging information. Use Normal when only StoreComms logging is necessary. Select Disabled

Using Citrix On Mac

in the Session Logging and Disabled in the Store Logging.
The Receiver log files are stored in the local Mac user’s home directory: ~/Library/Logs/.

Type of logging		Log file location
Installer logging		~/Library/Logs/ReceiverInstall.log
Session logging		~/Library/Logs/Citrix Receiver/CitrixViewer_<time_stamp>.txt (*)
Store logging	Normal	~/Library/Logs/CitrixServerCommunication.log
Store logging	Verbose	~/Library/Logs/com.citrix.AuthManager.log, com.citrix.AuthManager_1.log andServiceRecord.log (along with CitrixServerCommunication.log)
Always-on logging	Web Browser Launch Logging (Citrix Receiver Launcher/NPAPI plugin component)	~/Library/Logs/Citrix Receiver/com.apple.WebKit.Plugin.64_<time_stamp>.txt ~/Library/Logs/Citrix Receiver/Citrix Receiver Launcher_<time_stamp>.txt
	Receiver Helper Logging	~/Library/Logs/Citrix Receiver/ReceiverHelper_<time_stamp>.txt
	Citrix Receiver Logging	~/Library/Logs/Citrix Receiver/Citrix Receiver_<time stamp>.txt
	Citrix Viewer Logging	~/Library/Logs/Citrix Receiver/CitrixViewer_<time_stamp>.txt (*)
Citrix Receiver Updater Logging		~/Library/Logs/Citrix Receiver/Citrix Receiver Updater_<time_stamp>.txt

(*) The log files for Always-on logging (for Citrix Viewer) and Session logging are the same. Viewer log files generated by Always-on logging contains only the most important logs. However, if Session logging is enabled, other logging along with the Always-on logswill be written to the log file.

Download Citrix Receiver Mac

You can click “Email Log Files” available in the Logging screen to zip Session/Store/Always-on/Citrix Receiver Updater log files, and send it as an attached file via email using your default email client.